For Vets Only

HART's Spay/Neuter Program

Information for Participating Veterinarians

Application and Payment Procedures for the Spay/Neuter Program

HART'S Spay/Neuter Program No Longer Includes Pawsitive Prevention

Previously issued Pawsitive Prevention Certificates will be honored for Spay/Neuter Only

• Do not charge vaccinations or any other services to HART
• HART does not pay for any additional surgeries or complications from surgery
• Clients CAN receive applications from HART or a participating veterinarian
• Clients should mail a completed application to HART with a check or money order
• If qualified, the client receives a Spay/Neuter Certificate from HART by mail
• Clients should make their own appointment with a participating Veterinarian
• Client brings the animal and Certificate to the clinic at the scheduled time
• The surgery is performed. The Certificate is completed and signed by the Veterinarian
• Do not add sales tax. HART is a tax exempt organization.
• All payments under this program are made through our credit card account
• Please do not charge HART for services provided to spay/neuter programs operated by the Chattanooga Humane Society, Tennessee Humane Animal League, CARE, etc.
• Attach the credit card receipt to the LOWER LEFT FRONT CORNER of the Certificate
• Fax the certificate(s) to: (423) 875-4911
• Retain the original receipt and the certificate in the your files
• If you do not have a fax, you may mail the original receipt and Certificate to us at HART, P.O. Box 97, Lupton City, TN 37351
• Process each Certificate Separately making sure the date, Certificate number, and amount are bold enough to be read on the fax received by HART
• Process each Certificate in a timely manner as we do a weekly accounting
• The credit card receipts and the related Certificates are the only records we need--We do not need the invoices or statements printed from your accounting system.
• Please make every effort to protect the account number and restrict access to those employees not directly involved and knowledgeable with the HART payment process
• Call 423-875-3940 if there are any questions